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Cloud based communication

You wish to provide improved customer experience to facilitate a more efficient client service? Does increased client traffic represent an ICT challenge for your business? You have lots of lost calls? Are there delays in responding to inquiries and reports?

Invitech’s cloud-based client service and call centre, launched in 2019, offer a solution to these challenges, based on the most frequently encountered market demands. Our new service with per-month charges and numerous innovative functions helps improve the performance of your customer communication. Whether it is sales support by phone, the legal compliance of your client service (e.g. GDPR), or automatising phone processes, our service, installed as fast as lightning, will provide an instant solution. Our cloud-based solutions support your business processes without physical constraints and investments.

The pros of Cloud based communication

Business benefits

The IP-based phone system combines the benefits of cloud-based IT and enterprise call centres, providing a number of extra features compared to traditional desktop phones.

With minimal investment you will have a service with a predictable monthly rate that allows employees, working either at the same place or at different locations, to talk to each other free of charge. This system combines the benefits of cloud-based IT call centres and corporate ones, providing a number of extra features compared to traditional desktop phones.

Will it be worth it?

Modernise your system without major investments using a service with a favourable, fixed monthly rate so that you can calculate your budget years ahead.

Switch to our unlimited plan or make calls using our per-minute plan with rates much cheaper than those of average service providers. Calls within the network are free. A per-second plan is applied without a connection fee.

Cloud PBX

This is a service that may be dynamically and flexibly configured and expanded anytime, anywhere, allowing an unlimited number of sites to communicate with each other, being able to manage thousands of extensions per location.

Discover the details

Cloud PBX

Setting up your own PBX is a costly and time-consuming affair. Our Cloud PBX solution with a monthly rate not only saves you the effort but also allows you to choose from a number of additional services. Our IP Centre service is a cloud-based, modern PBX solution. This is a service that may be dynamically and flexibly configured and expanded anytime, anywhere, allowing an unlimited number of sites to communicate with each other, being able to manage thousands of extensions per location.

Details

Without having to invest you will receive a service that includes telecommunication termination, PBX functions, device rental, self-service interface, portability, billing and the related client service. The installation and upgrading of the IP Centre, the use of the IP telephones provided by us and the replacement of defective devices are free of charge. No more lost calls! Voice mail, call forwarding, creating caller groups and the modification of PBX functions and personal settings for individual extensions may all be easily managed from a single browser. Employees of the company may call each other from anywhere within the country free of charge and make phone calls from their mobile phones utilising the low rates of extensions, but may also send and receive faxes just as smoothly. The service package also offers favourable rates for outgoing calls.

Cloud Call Centre

Improved customer experience due to efficient client service. Our easily installed new service with a monthly rate and several innovative functions promotes the efficiency of your customer communication.

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